UHS Mission
and Principles

We stand for excellence, each and every day, at every encounter.

Providing responsive, compassionate support to patients, families, providers and communities.

Our Mission

To provide superior quality healthcare services that:

  • Patients recommend to family and friends,
  • Physicians prefer for their patients,
  • Purchasers select for their clients,
  • Employees are proud of, and
  • Investors seek for long-term returns.
Female Doctor and Patient
Physical Therapist and Patient rehabilitating

Our Principles

Our Principles set a high bar and reflect our purpose.

  • They describe what we do and how we do it.
  • They exemplify the excellence that we offer, at every facility, to every patient at every encounter.
  • They reflect who we are, what we stand for, how we operate and how we interact.
Universal Health Services - Careers

We Provide Superior Quality Patient Care

At UHS, we strive to be the provider of choice because we’re passionate about providing quality care for patients we’re privileged to serve.

  • Many people face complex health challenges and we work hard to help them lead the fullest lives possible.
  • We are very aware that behind every patient is a family and loved ones who may also need support.
  • Every interaction matters. The patient-centric approach is reflected in our high patient-satisfaction scores and strong regulatory records.
Universal Health Services - Careers

We Value Each Member of Our Team and All Their Good Work

Quality of the patient experience is driven by the compassion, competence and commitment our team members deliver every day.

  • We’re committed to treating everyone with dignity and respect.
  • We work hard to attract and retain the best talent by offering rewarding, long-term careers. We also provide attractive advancement opportunities, continuing education and advanced employee training.
  • We encourage the collaborative approach across our businesses because we all share the united goal: quality healthcare and responsive support for patients and their loved ones.
Universal Health Services - Careers

We Are Committed to Being a Highly Ethical Healthcare Provider

At UHS, we set higher ethical standards for our businesses because caring for patients is the most sacred trust.

  • We’re committed to fostering a culture of accountability at all levels.
  • We encourage employees to report anything they believe is out of compliance with our mission and values.
  • Our commitment to fairness and integrity extends to everyone with whom we interact with and do business.
Universal Health Services - Careers

We Are Devoted to Serving Local Communities

Healthcare providers have always played a special role in the communities they serve.

  • We care about the well-being of our neighborhoods because, like our patients, we live and work here too.
  • We’re proud to make positive economic contributions that include providing good jobs with more opportunities.
  • We consider ourselves fortunate to support local organizations and maintain regional affiliations that help make communities stronger.

We’ve built our reputation through our focus on healthcare excellence and by living our Principles every day, at each and every encounter. The UHS culture of service excellence cultivates trust, teamwork, compassion and innovation.

Marc D. Miller
UHS President and CEO

See How We Live Our Principles

Our Principles describe what we do and how we do it. The excellence we offer at every facility, every day, to every patient at every encounter.